Arta Transit Insurance
has you covered.

Arta Transit Insurance is an “all risks” policy built for the transportation of unique and high-value objects moved with Arta. An “all risks” policy covers restoration and repair, not just claims for total loss, intending to preserve these one-of-a-kind items.

Transit Insurance covers the object from the moment Arta takes possession through delivery, including any on-site services.

In the rare and unfortunate instance that a claim needs to be filed, Arta aims to make the experience as efficient and straightforward as possible. We process all claims in-house, so you will be speaking directly with a member of our team.

What is required to file a claim?

  • Claims should be reported as soon as possible, and in any event, within seven (7) days of delivery. Claims submitted after this time are subject to review.
  • You will be required to submit images of the damage, the entire object, and the packaging it was received in.
  • Arta will determine if the work is repairable or a total loss; only dispose of the object(s) or packaging once our team has instructed you to do so.
  • Arta may schedule a site visit or transportation to move the object(s) for restoration or disposal in the case of total loss.

Claims can take 4 to 8 weeks to resolve. During this time, there will be an investigation, documentation, possibly restoration or disposal, and payout processing.

Arta reserves the right to decline a claim based on our terms, conditions, and exclusions. Read our transit insurance terms for more information.

Some notable coverage exclusions:

Artworks that slip their hinges are excluded from full coverage. There is a special maximum coverage limit for slipped hinges and ensuing damage from slipped hinges of $200.

Pre-existing conditions including cracks, repaired joints, or unstable materials that worsen in transit are excluded.  Deterioration is an inherent risk of transportation.

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